We accept direct deposits, wire transfers and cheques.  We also accept major credit cards in Canada.

Our typical terms are 50% deposit, balance prior to ship.  Companies can apply for credit terms for review by Imagic Glass and our insurer.  We will advise if credit terms are approved and the total amount of credit available.

We are open Monday to Friday from 8:30am to 5:00pm.

The majority of our local customers pick up their glass orders at our facility.  Some customers will request delivery, for example those who are located outside Ontario or those in the US and overseas.  We will quote crate and freight charges for approval by our customers.

Yes. We fabricate at our facility in Toronto however our glass has shipped for project locations throughout North America and overseas.

We do not. Our customers are typically companies who install glass professionally.

We suggest searching for a reputable glass installation company in your area. Depending on your location, we may be able to refer you to an installer.

Depending on the type of glass and size of the order, our typical lead times range from 2 weeks to 5 weeks (from receipt of PO and approved Order Confirmation).

Easy, just click here! You will be asked to provide some information regarding your company and your project. This information shall remain confidential.

Typically two weeks (10 business days).  It could take less time if it is a standard product sample and on hand.  Custom samples could take longer depending on the fabrication technique.

There may be a cost depending on sample quantities and sizes.  These costs may be credited back against the value of a future glass order.

The price for custom architectural glass can vary dramatically depending on the type of glass, thickness, dimensions, quantities etc. If you are looking for budgetary pricing, you can speak with one of our team members by booking a consultation.  We can then schedule a time for call or meeting/video meeting to discuss your project and your needs.

Just click here and you will find our online quote request form. You will be asked for some information regarding your company and your project. This information will remain confidential. A team member will follow up with you to understand more about your glass requirements for your project.

Absolutely! Just click here to make a  Consultation Request! A member of our team will follow up to schedule a time for a call or meeting to discuss your project and your needs.

Yes. Click here to contact us and let us know when you would like to come by. A member of our team will follow up with you to confirm.

Our warranty varies from one to five years depending on the type of fabricated glass. Our glass warranties along with other resources can be found in our Specs and Warranties section

Our customers are companies that install glass professionally.  We recommend searching for a reputable glass installation company in your area. Depending on your area, we may be able to refer you to an installation company.

To learn more about the types of glass we offer check out our capabilities section  The types of glass we stock (for example clear, low iron, mirror etc) can also be found in that section as well. If you don’t have time to click through our site download our Capabilities Overview sheet. Feel free to give us a call if you have any questions!

We do. We can print or etch bird friendly patterns onto glass.  This glass is then typically laminated and can be put into a sealed unit by another company that makes insulated units (IGUs).

Yes, frequently. We fabricate our glass marker boards as back painted glass.  The paint colour is typically white, however you could select any paint colour you wish.  We can add magnetic backers and marker trays to our glass boards.  We can also digitally print corporate logos and other artwork for these marker boards.  Our glass marker boards can be installed with various methods including being siliconed directly to the wall, hung on a metal cleat or “Z” clip system, or by using “stand off” hardware that requires a few holes to be drilled into the perimeter of the glass board.  Contact us for more information.

We do not fabricate windows also known as insulated units or IGUs.  However, our glass can be incorporated into an IGU by other companies who specialize in this type of fabrication.

Our Specs and Warranties section of our site will definitely help with this. You will find a number of technical documents and other information that can assist you with your specification.

Weight of glass depends on glass thickness and dimension.  There is a simple formula you can use to calculate fabricated glass weight.  Take the total glass thickness in mm and divide by 2. This will provide the weight in lbs per square foot of glass.  For example, if the total glass assembly (glass only) is 12mm, the weight of the glass is 6lbs/ft2.  If the glass piece is 36” x 72” (3’ x 6’), the total square footage = 18ft2.  Therefore, a 12mm thick assembly totalling 18ft2 would weigh 108 lbs.

Yes we are. We only use SGCC approved interlayers for our slaminated glass.  In addition, we are also SGCC certified as a laminator of glass.  Our SGCC certificates are available in our Specs and Warranties section.

Yes.  We offer tempered glass and laminated glass, both of which are considered safety glass per ANSI guidelines.

A number of our materials and processes are eco friendly. For example, we only use low VOC water based coatings for our back painted glass. We recycle all of our glass cut offs. We etch our glass with our two large format digital sandblasting lines which is a very clean process when compared to an acid etching process that involves the use of toxic chemicals.

There is a lot of different information that is required when submitting a quote or a sample request. We want to make that process as easy as possible for you. Our team is here and ready to assist you with any inquiries you may have.